Privacy policy

Salty Doors Pty Limited Trading as By Carmont (ABN 63 641 814 084), trading via www.bycarmont.com, is committed to protecting your privacy and complying with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

What Personal Information We Collect

We collect and hold personal information such as:

Your name
Contact details (address, email, phone number)
Payment information
Purchase history
IP address and browser session information
Any other personal data you provide voluntarily

How We Collect Personal Information

We collect your information when you:

Make a purchase on our website or in-store
Subscribe to our newsletter
Contact us for customer service
Interact with our social media or online advertising
Browse our website (through cookies and analytics)

Why We Collect Your Information

We use your personal information to:

Process and deliver orders
Provide customer support
Send order updates and marketing communications
Improve our website and services
Comply with our legal obligations

Disclosure of Personal Information

We may share your information with:

Third-party service providers (payment gateways, courier companies, marketing platforms)
IT service providers (web hosting and analytics services)
Legal or regulatory authorities if required by law

We do not sell or rent your personal information to third parties.

Cross-Border Disclosure

Some third-party providers we use may store or process information overseas (in the USA or EU,). We take reasonable steps to ensure these providers comply with Australian privacy standards.

Security of Your Personal Information

We take reasonable steps to protect your data from misuse, loss, and unauthorised access. This includes using SSL encryption, secure payment processing, and access controls.

Access and Correction

You have the right to:

Access your personal information we hold
Request correction of inaccurate or out-of-date information

Please contact us at the details below for any access or correction requests.

Marketing Communications

If you opt in, we may send you updates about our products, promotions, or news. You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

Cookies & Website Analytics

We use cookies and tracking tools to:

Improve website performance
Analyse visitor traffic
Personalise your experience

You can adjust your browser settings to reject cookies if you prefer.

Changes to This Privacy Policy

We may update this policy from time to time. The latest version will always be available on our website. Your continued use of our services indicates your acceptance of any changes.

Contact Us

For privacy-related queries or complaints, contact:

By Carmont
Email: hello@bycarmont.com
Website: www.bycarmont.com

We aim to respond to all privacy queries or complaints within a reasonable time.