FAQ's
Polypropylene rugs are crafted from a durable synthetic fibre originated from a thermoplastic polymer, renowned for its strength, flexibility and resistance to moisture and chemicals.
Lightweight yet tough, these rugs are UV-resistant and repel water, stains and spills making them a smart, low-maintenance choice for both indoor and outdoor living.
Yes. Our rugs are made to live beautifully — outdoors or indoors.
We’ve created a detailed Rug Placement Guide to help you confidently select the right dimensions for your room. For personalised support, you’re also welcome to book a complimentary consultation with one of our design specialists.
Absolutely. We offer a virtual rug visualisation online service that allows you to preview your selected rug within your own space.
Simply use the link to upload a photo of your room, and we’ll create a tailored mock up so you can see how the design, size, and tone will look before you commit.
We understand that sometimes a piece may feel different once it's in your space. If your rug isn’t quite right, we offer returns and exchanges within 14 days of delivery (conditions apply).
Simply reach out to our returns team, and we’ll guide you through the return process to ensure a smooth and stress-free experience.
Yes, polypropylene rugs are generally safe for children and pets.
They are made from non-toxic materials and are soft underfoot, providing a comfortable surface for play.
No, polypropylene rugs do not shed like natural fibre rugs, such as wool.
This makes them a low-maintenance option for those who want a cleaner home environment.
Yes, by carmont offers custom options for polypropylene rugs, allowing you to choose colours and sizes that suit your preferences.
If your question is not listed — please email hello@bycarmont.com








